Refunds & Exchanges

We want you to love your order! If something isn't quite right, returns may be accepted within 14 days of delivery.

To be eligible for a return, items must be:

• Unused and unworn
• In their original condition
• Returned with all original packaging
• Free from damage, stains, or signs of use

Please note:

• Return shipping costs are the responsibility of the customer.
• Original shipping fees are non-refundable.
• Sale items, gift cards, and personalized/custom products cannot be returned.
• Items returned that do not meet the above conditions may be rejected and sent back to the customer.

To start a return, please contact us at hello@kookoostudio.com with your order number and reason for return.

Thank you for supporting Kookoo Studio 💜